For landscaping companies
small Talk is landscaping review software for lawn care, landscape installations, and hardscaping. Customers answer a few quick questions about the work, the property, and how the service went. small Talk drafts the review from their answers. They edit anything, copy it, and post it to Google themselves.
No card to start.
Illustrative customer flow
Greenlawn Austin
Illustrative draft
Greenlawn Austin redid our entire backyard and the result is better than we pictured. Miguel’s crew was respectful, kept the jobsite clean, and walked us through every…
Illustrative draft based on example customer answers. The customer edits every word.
Why reviews stall
Your customer stands at the window watching the crew finish. The patio looks incredible. The lawn is striped. The flowerbeds are edged. They think, “I have to tell people about this.”
Then they sit down to write a review and realize they don’t know how to describe it. “Great job” feels thin. “They did what they said they would” feels flat. They close the tab.
Whether you have 85 reviews or just eight, the problem is the same. Thin reviews don’t showcase the work you actually did, and they give future customers and Google less context than reviews that mention the project, materials, crew, neighborhood, and outcome.
Built for your work
Weekly lawn customers, one-time installs, seasonal cleanups — different customers need different review angles. small Talk handles all of them with service-specific topic chips so reviews actually describe the work.
Customers love the crew, not the LLC. “Miguel’s team was fantastic” matters more than “great company.” small Talk lets reviews name the actual people who showed up.
Send more review requests in May, fewer in January — same flat $79/month with 500 included. If spring gets especially full, add 100 requests for $25. They stay until used.
The difference
Illustrative landscaping examples showing the difference.
Blank-box example
Jennifer K.
Great job.
Illustrative short review
Guided draft example
Jennifer K.
Greenlawn Austin redid our entire backyard — new flagstone patio, retaining wall, and drought-tolerant beds — and the result is better than we pictured. Miguel’s crew showed up when they said they would every single day, kept the jobsite immaculate, and walked us through every decision before they made it. The patio is level, the plants are thriving, and we’ve already had neighbors ask who did the work. Will definitely use them again for our front yard.
Example details: crew, specific services, cleanliness, specific outcomes, referral intent
Example questions
small Talk comes pre-loaded with topics specific to your type of work. Customers tap. They don’t type.
For lawn care & maintenance
For landscape design & install
For hardscape & irrigation
Honest by design
Sometimes the rain delays the install. Sometimes a plant dies the first month. Sometimes the customer isn’t thrilled with how the patio turned out. You need to know — before they tell the internet.
small Talk gives every customer a real choice. Post publicly, even if it’s not glowing. Or send private feedback straight to your inbox. No review gating. No hiding the negatives. Just honest customers, honestly heard.
Helpful guides
These guides cover the plain work around Google reviews: when to ask, what Google allows, and how to help customers finish without turning the request into pressure.
Landscaping review guide
How maintenance, install, and hardscape customers can say how the yard changed.
Read the guideHow to ask for Google reviews
Timing, wording, and follow-up that do not make the customer feel chased.
Read the guideGoogle review policy guide
What is allowed, what gets risky, and how to protect the listing customers trust.
Read the guideThe offer
$79/month includes 500 customer requests. Need more? Add 100 for $25, and they stay until used. Your first 10 requests are free, with no card required.
See the full pricing detailsNo annual contract. No setup fee. No review gating. No auto-posting.
Before you start
Both. Solo operators send review links from their phone after each job. Crew-based companies send from the office or let the foreman send from the field. Works from any device — no app to install.
No — and you shouldn’t. We recommend sending review links after specific moments: the first month of service, after a big project, after you’ve solved a problem they called about, or a few times a year for long-time customers. Weekly asks get ignored and feel needy. small Talk is designed for when the review will actually mean something.
Yes. small Talk lets customers select the type of work done, and that specificity makes it into the generated review naturally. Future customers searching ‘flagstone patio installation near me’ find reviews that actually mention flagstone patios.
Native integrations are on the roadmap. For now, you can send links manually in about 10 seconds. If you want an API or Zapier-style workflow for your landscaping CRM, contact us and we’ll help you decide what is possible today.
Yes. The flow starts with a few tap-based questions and offers an optional note for extra detail. small Talk drafts from their answers, then the customer edits, copies, and posts the review themselves. It is designed to be easier than starting from a blank Google review box.
Get started
Send your first 10 review requests free. No credit card.
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