For painters
small Talk is painter review software for interior, exterior, and cabinet work. Customers answer a few quick questions about the prep, finish, and cleanup. small Talk drafts the review from their answers. They edit anything, copy it, and post it to Google themselves.
No card to start.
Illustrative customer flow
Trueline Painting
Illustrative draft
Trueline Painting repainted our whole downstairs and the prep was unreal, they patched and sanded everything before a drop of paint. The lines where the walls meet the ceiling are perfect, and they covered all our…
Illustrative draft based on example customer answers. The customer edits every word.
Why reviews stall
When the job's done, your customer stands back and loves it. Then they try to write a review and all they can think of is "looks great, very happy." True, and useless, because it's the same thing they'd say about a buddy with a roller who botched the last room.
Everything that makes you a professional, the prep, the crisp edges, the protected floors, the crew that cleaned up every night, is invisible in the finished wall. The homeowner lived through all of it and doesn't think to mention a word.
And the prep is the whole game. A rushed job and a careful one look identical on day one and completely different in a year. The customer who got the careful version has no way to prove it on Google unless their review names it, which is where most painting reviews stall.
Built for your work
Prep is where a professional job is won and the first thing a cheap crew skips, but it's invisible in the finished wall. small Talk reminds customers to mention the patching, sanding, and clean lines, so you finally get Google credit for the work that justifies your price.
Homeowners remember the crew that protected the floors and cleaned up every night. small Talk lets reviews name the people and the care that made having you in the house for a few days easy, which is half the decision on a repaint.
Whether you paint 4 houses a month or 40, it's still $79/month with 500 customer requests included. When the busy season fills the calendar, add 100 requests for $25, and they stay until used.
The difference
Illustrative painting examples showing the difference.
Blank-box example
Diane R.
Looks great!
Illustrative short review
Guided draft example
Diane R.
Trueline Painting did the whole interior of our house and the difference from the cheap crew we used last time is night and day. They spent the entire first day just on prep, patching every nail hole and sanding the trim smooth before they opened a can of paint. The lines where the walls meet the ceiling are razor sharp with no bleed anywhere, the coverage is perfectly even, and they covered all our furniture and floors so well we didn't lose a single thing to a drip. The crew was polite, on time every morning, and cleaned up so thoroughly each night you'd never know they were here. Worth every penny over the bargain option.
Example details: prep, clean lines, even coverage, floor protection, tidy crew, value
Example questions
small Talk comes pre-loaded with topics specific to painting work. Customers tap. They don't type.
For interior jobs
For exterior jobs
For cabinets & fine finish
Honest by design
Sometimes the color looks different on the wall than on the chip. Sometimes weather pushes an exterior job. Sometimes you come back for a touch-up. On a multi-day job in someone's home, things come up, and you want to hear about it before it lands on Google.
small Talk gives every customer a real choice. Post publicly, even if there was a hiccup. Or send private feedback straight to your inbox. No review gating, no hiding the hard ones, just honest homeowners honestly heard, while there's still time to make it right.
Helpful guides
These guides cover the plain work around Google reviews: when to ask, what Google allows, and how to help customers finish without turning the request into pressure.
Painter review guide
How interior and exterior customers can talk about prep, clean lines, and cleanup.
Read the guideHow to ask for Google reviews
Timing, wording, and follow-up that do not make the customer feel chased.
Read the guideGoogle review policy guide
What is allowed, what gets risky, and how to protect the listing customers trust.
Read the guideThe offer
$79/month includes 500 customer requests. Need more? Add 100 for $25, and they stay until used. Your first 10 requests are free, with no card required.
See the full pricing detailsNo annual contract. No setup fee. No review gating. No auto-posting.
Before you start
Within a day of finishing an interior job, while the customer is still walking the rooms and the reaction is fresh. For exteriors, give a day to see it in daylight and from the street. For a whole-house repaint, a few days of living with it works well. Most painters land on same-day to a few days out.
By guiding the review. Prep is invisible in the finished wall, so customers rarely think to mention it. small Talk reminds them to describe how thorough the prep and the lines were, so the part that actually justifies your price finally shows up on Google.
Only if the customer writes the name themselves. small Talk guides them to describe what stood out, like the crew lead who protected the floors and cleaned up every night, and if they name that person in their own words it stays in. small Talk never adds a name the customer didn’t write, in line with Google’s rule against soliciting employee-named reviews.
Native integrations aren't all live yet. For now, most painters start by sending review links manually when a job closes. If you want an API or Zapier-style workflow for your software, contact us and we'll help you figure out what's possible today.
If one detailed review helps you win one job over a cheaper bid, that's months of small Talk paid for. On a painter's profile, where homeowners are deciding whether your higher quote is worth it, a review that names your prep and detail does exactly that convincing.
Get started
Send your first 10 review requests free. No credit card.
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