Not damaging things is half the job
Every homeowner has seen a picture of siding striped by too much pressure. Reviews where customers say the plants were covered and the paint survived answer that fear directly.
For pressure washing companies
small Talk is review software for pressure washing, soft washing, driveways, decks, and commercial exteriors. Customers answer a few quick questions about the surfaces, the result, and how it went. small Talk drafts the review from their answers. They edit anything, copy it, and post it to Google themselves.
No card to start.
Illustrative customer flow
Clearline Exterior Wash
Illustrative draft
Clearline soft-washed our whole house and did the driveway and back patio. The green on the north side is completely gone and the concrete looks like it was…
Illustrative draft based on example customer answers. The customer edits every word.
Why reviews stall
Nobody needs convincing that a clean driveway looks better than a black one. Your before-and-afters do more selling than most trades will ever manage with words.
Which is exactly why the reviews go thin. The result is obvious, so the customer types "looks great, will use again" and posts it. That tells the next homeowner nothing about whether you knew to soft-wash the siding instead of blasting it, or whether you protected the landscaping, or whether the oil stain actually came out.
Whether you have 80 reviews or seven, the problem is the same. Thin reviews don't describe the surfaces or the technique, so they give future customers and Google less context than a review that names what got cleaned and what didn't get wrecked.
Built for your work
Every homeowner has seen a picture of siding striped by too much pressure. Reviews where customers say the plants were covered and the paint survived answer that fear directly.
A roof soft-wash, a concrete driveway, and a cedar deck are three different jobs with three different worries. small Talk's topics change with the work so the review does too.
Send a hundred requests in spring and a handful in December — same flat $79/month with 500 included. If the season runs hot, add 100 for $25 and they stay until used.
The difference
Illustrative pressure washing examples showing the difference.
Blank-box example
Tanya B.
Looks great, will use again.
Illustrative short review
Guided draft example
Tanya B.
Clearline soft-washed the whole house, the driveway, and the back patio. The green algae on the north side is completely gone and they used a low-pressure method on the siding instead of blasting it, which is why I picked them after reading about houses getting damaged. They covered the flower beds before starting and rinsed everything down after. The driveway had an oil stain from a previous owner that I assumed was permanent and it's about ninety percent gone. They sent before and after photos the same evening.
Example details: surfaces, technique, landscaping protected, a specific stain, photo documentation
Example questions
small Talk comes pre-loaded with topics specific to your type of work. Customers tap. They don't type.
For house & soft washing
For driveways & concrete
For decks, fences & commercial
Honest by design
Sometimes the rust stain is permanent and the customer expected miracles. Sometimes rain pushes a job twice. Sometimes a customer thinks the price was high for two hours of work. You need to hear that before the internet does.
small Talk gives every customer a real choice. Post publicly, even if it isn't glowing. Or send private feedback straight to your inbox. No review gating. No hiding the negatives. Just honest customers, honestly heard.
Helpful guides
These guides cover the plain work around Google reviews: when to ask, what Google allows, and how to help customers finish without turning the request into pressure.
Pressure washing review guide
How house, driveway, and deck customers can describe the before and after.
Read the guideHow to ask for Google reviews
Timing, wording, and follow-up that do not make the customer feel chased.
Read the guideGoogle review policy guide
What is allowed, what gets risky, and how to protect the listing customers trust.
Read the guideThe offer
$79/month includes 500 customer requests. Need more? Add 100 for $25, and they stay until used. Your first 10 requests are free, with no card required.
See the full pricing detailsNo annual contract. No setup fee. No review gating. No auto-posting.
Before you start
The same day, right after you send the before-and-after photos. The customer has just looked at the two pictures side by side, which is the moment they have the most to say. Wait three days and it becomes another chore that got handled.
Yes, and send them first. Photos give the customer something specific to react to, and specific reactions become specific reviews. It's the single highest-leverage habit in this trade.
Yes, but ask once rather than after every visit. A property manager's useful review is about reliability and working around business hours, and that takes a few months to demonstrate. Repeated asks after every clean produce nothing new.
The plan is flat at $79/month whether you send five requests or five hundred, so a quiet January costs the same as a busy May. Just don't try to make up for a slow season by batching a hundred requests into one week.
No. Google's platform policy prohibits offering anything of value in exchange for a Google review, and the FTC's Consumer Reviews and Testimonials Rule separately addresses incentives conditioned on sentiment. small Talk has no incentive mechanic in the product.
Get started
Send your first 10 review requests free. No credit card.
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