Your customer can't see the wiring. They're judging whether they trust you.

Your customer just let a stranger work on the one system in the house that can start a fire, and they can't evaluate a single thing you did. They don't know if the grounding is right or the panel is labeled. They judge the whole job by whether you showed up, told them the truth, and left it safe and clean. When the breakers stop tripping and the worry lifts, they're relieved and grateful. Then the moment to leave a review means sitting down and finding words for work they never saw, so they mean to and they don't. And it matters more here than almost anywhere. For something invisible and dangerous, the next homeowner leans entirely on what your last customers said. Thin reviews give them nothing, and give Google less context than reviews that name the diagnosis, the honesty, and the safe, clean finish.

Same day for repairs and troubleshooting, once the problem is clearly fixed and the relief is fresh. Give a day for panel upgrades, rewires, and EV chargers so the customer can live with it. For permitted work, ask after it passes inspection. Most electricians land on same-day to a few days out.

Yes, and it's one of the most valuable things a customer can say about an electrician. small Talk lets customers pick the parts they experienced, including the honest diagnosis and the straight pricing, and those show up naturally in the review because they actually happened.

That's exactly why they carry so much weight here. Since no homeowner can verify the wiring, the next customer relies almost entirely on what previous customers said about your honesty, safety, and conduct. Specific reviews become the proof of competence the work itself can't show.

Native integrations aren't all live yet. For now, most electricians start by sending review links manually when a job closes. If you want an API or Zapier-style workflow for your field software, contact us and we'll help you figure out what's possible today.

If one detailed review helps you land one extra panel or rewire, that's months or years of small Talk paid for in a single job. On an electrician's profile, where homeowners are scared of picking the wrong person, each trustworthy review has outsized impact on the next decision.