For electricians
Your customer can't see the wiring. They're judging whether they trust you.
small Talk is electrician review software that turns "the lights work now" into a detailed Google review the next homeowner trusts. Built for residential electricians doing repairs, panels, and installs.
No fake reviews. No review gating. No auto-posting. Customers approve every word.
7-day free trial • No credit card • 10 review requests included
How did your panel upgrade go?
Brightline Electric
Your review
Brightline Electric upgraded our panel and tracked down why the breakers kept tripping. Renata explained exactly what was wrong without trying to sell us things we didn't need, did it to code, and left the…
Electrical is a pure trust purchase, and trust is the hardest thing to review.
Your customer just let a stranger work on the one system in the house that can start a fire, and they can't evaluate a single thing you did. They don't know if the grounding is right or the panel is labeled. They judge the whole job by whether you showed up, told them the truth, and left it safe and clean.
When the breakers stop tripping and the worry lifts, they're relieved and grateful. Then the moment to leave a review means sitting down and finding words for work they never saw, so they mean to and they don't.
And it matters more here than almost anywhere. For something invisible and dangerous, the next homeowner leans entirely on what your last customers said. Thin reviews give them nothing, and give Google less context than reviews that name the diagnosis, the honesty, and the safe, clean finish.
Built for how electricians actually work.
Trust you can't show, proven
Nobody can inspect your wiring, so the next homeowner leans on your reviews for proof. small Talk helps every customer describe the honesty and the safe, code-correct work they experienced, which is the exact thing a nervous homeowner is searching for.
The no-upsell reputation, in writing
The trade's reputation problem is electricians who scare people into work they don't need. small Talk lets reviews say you found the real problem and fixed it straight, turning your honesty into the thing that wins the next call.
One price, every job
Whether you run a panel a week or ten, it's still $79/month with 500 customer requests included. When a storm or a heat wave fills the schedule, we help you handle the surge without changing your setup.
The difference
From "great electrician" to reviews that prove it.
Real electrician examples, not stock copy.
Blank-box review
Marcus T.
Great electrician.
Average length: 2 words
Guided review
Marcus T.
Brightline Electric came out the same day when half our outlets went dead, and Renata found the problem in about twenty minutes when the last guy wanted to rewire the whole room. She explained exactly what was going on in plain English, fixed it for a fraction of what we'd been quoted, and pulled the permit so it was all to code. She labeled the panel properly while she was at it and cleaned up everything before she left. Honest, fast, and didn't try to sell us anything we didn't need. This is who we're calling from now on.
Length: 100 words • Mentions: response time, honest diagnosis, plain explanation, code & permit, fair price, cleanup
The topics your customers actually care about.
small Talk comes pre-loaded with topics specific to electrical work. Customers tap. They don't type.
For repairs & troubleshooting
For panels & rewires
For EV chargers & lighting
Old wiring, hidden problems, hard calls. Honest reviews still matter.
Sometimes opening a wall reveals worse than anyone expected and the price moves. Sometimes the honest answer is a bigger job the customer didn't want to hear. On work this consequential, things get complicated, and you want to hear about it before it lands on Google.
small Talk gives every customer a real choice. Post publicly, even if the visit brought bad news. Or send private feedback straight to your inbox. No review gating, no hiding the hard ones, just honest customers honestly heard, while there's still time to make it right.
Helpful guides
A cleaner review ask starts before the link.
These guides cover the plain work around Google reviews: when to ask, what Google allows, and how to help customers finish without turning the request into pressure.
How to ask for Google reviews
Timing, wording, and follow-up that do not make the customer feel chased.
Read the guideGoogle review policy guide
What is allowed, what gets risky, and how to protect the listing customers trust.
Read the guideWhat review gating means
The plain-English version of what not to do when asking for reviews.
Read the guidePricing
One price. Every electrician.
$79/month includes 500 customer requests, founder-led setup, and simple overage help when the schedule fills up.
small Talk
Everything you need. Nothing you don’t.
- Guided review links customers can actually finish
- Detailed reviews built from what the customer really said
- One calm follow-up when the customer needs a few days
- A real private-feedback option when someone is unhappy
- Real-time alerts when a negative review comes in
- See who opened, started, and finished
- Copy the review and open Google in one tap
No annual contract. No setup fee. No review gating.
Questions from electricians.
When's the right time to send a review request on electrical work?
Same day for repairs and troubleshooting, once the problem is clearly fixed and the relief is fresh. Give a day for panel upgrades, rewires, and EV chargers so the customer can live with it. For permitted work, ask after it passes inspection. Most electricians land on same-day to a few days out.
Can the review mention that I didn't upsell them?
Yes, and it's one of the most valuable things a customer can say about an electrician. small Talk lets customers pick the parts they experienced, including the honest diagnosis and the straight pricing, and those show up naturally in the review because they actually happened.
How do reviews help when customers can't judge my work?
That's exactly why they carry so much weight here. Since no homeowner can verify the wiring, the next customer relies almost entirely on what previous customers said about your honesty, safety, and conduct. Specific reviews become the proof of competence the work itself can't show.
Will this work with my field software (ServiceTitan, Housecall Pro)?
Native integrations aren't all live yet. For now, most electricians start by sending review links manually when a job closes. If you want an API or Zapier-style workflow for your field software, contact us and we'll help you figure out what's possible today.
I only do a few big jobs a week. Is $79/month worth it?
If one detailed review helps you land one extra panel or rewire, that's months or years of small Talk paid for in a single job. On an electrician's profile, where homeowners are scared of picking the wrong person, each trustworthy review has outsized impact on the next decision.
Your work keeps the lights on safely. Your reviews should prove it.
Start your 7-day free trial. 10 review requests included. No credit card.
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