For electricians
small Talk is electrician review software. Customers answer a few quick questions about the electrical work, how it was explained, and how the visit went. small Talk drafts the review from their answers. They edit anything, copy it, and post it to Google themselves.
No card to start.
Illustrative customer flow
Brightline Electric
Illustrative draft
Brightline Electric upgraded our panel and tracked down why the breakers kept tripping. Renata explained exactly what was wrong without trying to sell us things we didn't need, did it to code, and left the…
Illustrative draft based on example customer answers. The customer edits every word.
Why reviews stall
Your customer just let a stranger work on the one system in the house that can start a fire, and they can't evaluate a single thing you did. They don't know if the grounding is right or the panel is labeled. They judge the whole job by whether you showed up, told them the truth, and left it safe and clean.
When the breakers stop tripping and the worry lifts, they're relieved and grateful. Then the moment to leave a review means sitting down and finding words for work they never saw, so they mean to and they don't.
And it matters more here than almost anywhere. For something invisible and dangerous, the next homeowner leans entirely on what your last customers said. Thin reviews give them nothing, and give Google less context than reviews that name the diagnosis, the honesty, and the safe, clean finish.
Built for your work
Nobody can inspect your wiring, so the next homeowner leans on your reviews for proof. small Talk helps every customer describe the honesty and the safe, code-correct work they experienced, which is the exact thing a nervous homeowner is searching for.
The trade's reputation problem is electricians who scare people into work they don't need. small Talk lets reviews say you found the real problem and fixed it straight, turning your honesty into the thing that wins the next call.
Whether you run a panel a week or ten, it's still $79/month with 500 customer requests included. When a storm or heat wave fills the schedule, add 100 requests for $25, and they stay until used.
The difference
Illustrative electrician examples showing the difference.
Blank-box example
Marcus T.
Great electrician.
Illustrative short review
Guided draft example
Marcus T.
Brightline Electric came out the same day when half our outlets went dead, and Renata found the problem in about twenty minutes when the last guy wanted to rewire the whole room. She explained exactly what was going on in plain English, fixed it for a fraction of what we'd been quoted, and pulled the permit so it was all to code. She labeled the panel properly while she was at it and cleaned up everything before she left. Honest, fast, and didn't try to sell us anything we didn't need. This is who we're calling from now on.
Example details: response time, honest diagnosis, plain explanation, code & permit, fair price, cleanup
Example questions
small Talk comes pre-loaded with topics specific to electrical work. Customers tap. They don't type.
For repairs & troubleshooting
For panels & rewires
For EV chargers & lighting
Honest by design
Sometimes opening a wall reveals worse than anyone expected and the price moves. Sometimes the honest answer is a bigger job the customer didn't want to hear. On work this consequential, things get complicated, and you want to hear about it before it lands on Google.
small Talk gives every customer a real choice. Post publicly, even if the visit brought bad news. Or send private feedback straight to your inbox. No review gating, no hiding the hard ones, just honest customers honestly heard, while there's still time to make it right.
Helpful guides
These guides cover the plain work around Google reviews: when to ask, what Google allows, and how to help customers finish without turning the request into pressure.
Electrician review guide
How panel, repair, and install customers can say the lights work and the house feels safe.
Read the guideHow to ask for Google reviews
Timing, wording, and follow-up that do not make the customer feel chased.
Read the guideGoogle review policy guide
What is allowed, what gets risky, and how to protect the listing customers trust.
Read the guideThe offer
$79/month includes 500 customer requests. Need more? Add 100 for $25, and they stay until used. Your first 10 requests are free, with no card required.
See the full pricing detailsNo annual contract. No setup fee. No review gating. No auto-posting.
Before you start
Same day for repairs and troubleshooting, once the problem is clearly fixed and the relief is fresh. Give a day for panel upgrades, rewires, and EV chargers so the customer can live with it. For permitted work, ask after it passes inspection. Most electricians land on same-day to a few days out.
Yes, and it's one of the most valuable things a customer can say about an electrician. small Talk lets customers pick the parts they experienced, including the honest diagnosis and the straight pricing, and those show up naturally in the review because they actually happened.
That's exactly why they carry so much weight here. Since no homeowner can verify the wiring, the next customer relies almost entirely on what previous customers said about your honesty, safety, and conduct. Specific reviews become the proof of competence the work itself can't show.
Native integrations aren't all live yet. For now, most electricians start by sending review links manually when a job closes. If you want an API or Zapier-style workflow for your field software, contact us and we'll help you figure out what's possible today.
If one detailed review helps you land one extra panel or rewire, that's months or years of small Talk paid for in a single job. On an electrician's profile, where homeowners are scared of picking the wrong person, each trustworthy review has outsized impact on the next decision.
Get started
Send your first 10 review requests free. No credit card.
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