Personalized links
When you send a review request to a customer, it counts toward the 500.
Pricing
Simple pricing, without the software-buying ceremony.
One plan for local service businesses. No contract, no setup fee.
small Talk plan
$79/month
Podium starts at $399 a month for a platform. small Talk is $79 for one job: reviews customers actually finish.
Try it with real customers first. If it helps, keep it.
- 500 customer requests each month
- Personalized review links by email, QR, shared link, and optional SMS
- One calm follow-up when the customer needs a few days
- AI-drafted reviews built from the customer's real answers
- Private feedback path for unhappy customers
- Reply assistant for posted reviews
- Industry-aware setup suggestions and review topics
- Founder-led setup before you pay
Start free
No annual contract. No setup fee. No credit card to start.
What counts
A request counts when small Talk does real work.
You should know what you’re paying for before the month gets busy.
QR and shared links
A QR/shared link counts when the customer generates an AI draft. If they only scan and leave, it doesn’t use a request.
Regenerations
Customers get a few tries to make the draft sound right. Regenerations don't count as new requests.
Busy months
Enough room, without surprise bills.
Most local service businesses will not come close to 500 customer requests in a month.
Included
Customer requests each month
500
Setup
Founder-led, no setup fee
$0
Sending pauses before surprise overages. If a busy month runs hot, we will help you keep moving without forcing you into a different plan.
Good to know
Plain answers before you start.
Why not unlimited?
Unlimited usually means the cost is hidden somewhere else. 500 is more than most local businesses use in a month — and if you run over, we'll help. No forced upgrade.
Do unused monthly requests roll over?
The included 500 reset each billing cycle. That keeps the monthly plan simple, while still giving most local service businesses more room than they need in a normal month.
Does private feedback count?
Yes. It still comes from a real customer request and still gives the business a useful outcome: a chance to know first and respond with care.
To protect deliverability, live sending is capped at 50 review requests per hour per business.
Try it with one real customer.
You will know pretty quickly whether guided reviews feel better than sending people off to write from scratch.