One plan. Your first ten requests are on us.
Try it with real customers first. If it helps, keep it.
Then $79 a month for 500 requests. 100 more for $25, kept until used.
One customer. One request.
Uses
- 1Mockingbird PestText message · Tue 10:02 am
Renee, it's Mockingbird Pest. Thank you for your business! Mind a quick Google review? No writing, just tap what stood out:
usesmalltalk.com/r/ abc123 Reply STOP to opt out, HELP for help
- 0Mockingbird Pestyou loved it
What stood out to you?
Gone and stayed goneFelt safe for the household - 0Example
Pointed out exactly where the ants were getting in under the slab, which was helpful to actually see instead of just hearing about it. Haven't had to think about the ant problem since, so whatever was done took care of it. Also good knowing the treatment was safe to use around the kids and the dog.
- 0
Renee · Ant treatment
Sent
10:02 am
Opened
12:40 pm
Copied
Wed 7:15 am
Copied for Google, not a confirmed post.
This customer = 1 request
Two things use a request.
You should know what you're paying for before the month gets busy. Same rules for your first 10 free requests.
Most local service businesses won't come close to 500 in a month. If you do:
0 of 500 left
New texts and emails stop sending, and your QR code and shared link stop writing drafts. No overage charges. Add 100 for $25 (kept until used), or wait for your cycle to reset.
13 used · 487 left of this cycle’s 500
- You text or email a customeruses 1
- A QR or shared link visitor gets a draftuses 1
- A send fails (credited back)uses 0
- The one follow-up reminderuses 0
- A QR or shared link visitor leaves before a draftuses 0
- A customer taps Try anotheruses 0
- A customer picks private feedbackA texted customer's request was already used when the text went out.uses 0
Plain answers before you start.
No calls. No quote to request. This is the whole price.
What happens after my 10 free requests?
Your first 10 requests don't expire, so take your time with them. When you're ready for more, the paid plan is $79 a month for 500 requests, no setup fee and no contract.
Do unused monthly requests roll over?
The included 500 reset each billing cycle and don't carry over. Extra 100-request packs are different: they stay on your account until you use them, however long that takes.
Why not unlimited?
Unlimited usually means the cost is hidden somewhere else. 500 is more than most local businesses use in a month. Live sending is limited to 50 review requests per hour per business. Need more room? Add 100 requests for $25. They stay until used.
Does private feedback count?
Depends how the customer got there. A text or email you sent already used its one when it went out, no matter what the customer does after opening it. A customer who scans your QR code or opens your shared link and only sends private feedback, with no draft written, uses none.
Will small Talk post to Google for them?
No. The customer copies their review and opens Google themselves to paste it, choose their stars, and post it. Your app stops at Copied, not a confirmed post.
What happens if I cancel?
Your plan stays active through the current billing period, then stops renewing. Canceling small Talk doesn't remove reviews customers already posted to Google, and your setup, review links, and history stay saved if you come back.
Still have a question? We’re easy to reach.
Try it with one real customer.
Send 10 free requestsSee how we handle honest low ratings →No credit card.