Personalized links
When you send a review request to a customer, it counts toward the 500.
Pricing
Simple pricing, without the software-buying ceremony.
One plan for local service businesses. No contract, no setup fee.
small Talk plan
$79/month
Podium starts at $399 a month for a platform. small Talk is $79 for one job: reviews customers actually finish.
Try it with real customers first. If it helps, keep it.
- 500 customer requests each month
- Personalized review links by email, QR, shared link, and optional SMS
- One calm follow-up when the customer needs a few days
- AI-drafted reviews built from the customer's real answers
- Private feedback path for unhappy customers
- Reply drafts for reviews written through small Talk
- Industry-aware setup suggestions and review topics
Send 10 free requests
Month to month. Cancel anytime. No setup fee. No credit card to start.
Your setup, review links, and history stay saved if you come back.
What counts
A request counts when small Talk does real work.
You should know what you’re paying for before the month gets busy.
QR and shared links
A QR/shared link counts when the customer generates an AI draft. If they only scan and leave, it doesn’t use a request.
Regenerations
Customers get a few tries to make the draft sound right. Regenerations don't count as new requests.
Busy months
Enough room, without surprise bills.
Most local service businesses will not come close to 500 customer requests in a month.
Included
Customer requests each month
500
Setup
No setup fee
$0
Sending pauses before surprise overages. Need more? Add 100 requests for $25. Unused add-on requests stay on your account.
Good to know
Plain answers before you start.
Why not unlimited?
Unlimited usually means the cost is hidden somewhere else. 500 is more than most local businesses use in a month. Need more? Add 100 requests for $25. They stay until used.
Do unused monthly requests roll over?
The included 500 reset each billing cycle. That keeps the monthly plan simple, while still giving most local service businesses more room than they need in a normal month.
What uses a request?
Two things. A text or email you send to a customer uses one when it goes out. A customer who scans your QR code or opens your shared link uses one when the draft gets written for them. Sends that fail are credited back automatically.
Does private feedback count?
Depends how the customer got there. A text or email you sent already used its one when it went out, no matter what the customer does after opening it. A customer who scans your QR code or opens your shared link and only sends private feedback, with no draft written, uses none.
What happens if I cancel?
Your plan stays active through the current billing period, then stops renewing. Canceling small Talk doesn't remove reviews customers already posted to Google, and your setup, review links, and history stay saved if you come back.
To protect deliverability, live sending is capped at 50 review requests per hour per business.
Try it with one real customer.
You will know pretty quickly whether guided reviews feel better than sending people off to write from scratch.