Learn small Talk
See how the whole thing works.
Short, animated walkthroughs of small Talk — the basics, your dashboard, and how every piece connects. Watch what you see as the owner and what your customer gets, side by side.
Getting started
What small Talk does, and the one-time setup — connect your Google profile and confirm the services you offer.
Watch the walkthroughSending a review request
The Send page: a name, a contact, the service — and a guided link is on its way. Plus the reusable QR code.
Watch the walkthroughWhat your customer sees
The 30-second guided flow your customer gets — a few taps, a draft in their own words, posted to Google.
Watch the walkthroughPrivate feedback
Low ratings get an honest choice. Unhappy customers can reach you privately instead of posting — never gating.
Watch the walkthroughSettings & your message
Make it yours: the request wording, gentle reminders, your reply voice, and where your profile and team live.
Watch the walkthroughHow it all connects
The whole thread in one picture — setup, a sent link, your customer's review or feedback, and back to your dashboard.
Watch the walkthrough