Ten small jobs, not one big one
Your work doesn't fit a single category, and a review that only mentions the ceiling fan undersells you. small Talk's topics let customers describe a whole day's punch list, not one task.
For handyman businesses
You showed up. That already puts you ahead. Say so in the reviews.
small Talk is review software for handyman businesses handling repairs, punch lists, installs, and the jobs nobody else will take. Customers answer a few quick questions about the work and how it went. small Talk drafts the review from their answers. They edit anything, copy it, and post it to Google themselves.
Send 10 free review requests
No card to start.
Customer-approvedNo review gating$79/moBuilt for handyman businesses
Illustrative customer flow
How did the work go?
Fair Point Handyman
✓ Actually showed upKnocked out the whole list✓ Fair hourly rateCleaned up✓ Good at everything
Illustrative draft
I had a list of eight small things that three contractors wouldn't touch. Dave came out, worked through all of it in a day, and charged by the hour like he said…
Illustrative draft based on example customer answers. The customer edits every word.
Try anotherCopy & open Google
Why reviews stall
Your competition isn't other handymen. It's nobody calling back.
The customer has a list. A door that won't latch, a ceiling fan, a bathroom fan that sounds like a jet, drywall from a leak that's been patched with tape for a year. They called four people. Two never answered, one wanted the whole bathroom, one ghosted after the estimate.
Then you showed up and did all of it in a day. And the review says "great work, thanks!" — which tells the next person with a list absolutely nothing about the thing that actually matters.
Whether you have 60 reviews or six, the problem is the same. Thin reviews don't describe the breadth of the work or the reliability, so they give future customers and Google less context than a review that names the punch list.
Built for your work
Built for how handyman businesses actually work.
Built for one-person operations
No office, no dispatcher, no CRM. Send the request from your phone in the truck before the next stop, in about ten seconds.
Reliability is your actual product
In this trade, showing up when you said you would is the differentiator. Reviews that say it in the customer's own words sell better than anything you could write about yourself.
The difference
From "great work" to a review that fills next week.
Illustrative handyman examples showing the difference.
Blank-box example
K
Karen S.
Great work, thanks!
Illustrative short review
Guided draft example
K
Karen S.
I had a list of eight small things that three different contractors wouldn't touch because none of them were big enough. Dave came out on the day he said, worked through the whole list — door that wouldn't latch, two ceiling fans, a bathroom exhaust fan, drywall patch from an old leak — and finished in a day. He charged the hourly rate he quoted, told me when something would be cheaper to replace than repair, and vacuumed up after the drywall. Already booked him for the deck railing.
Example details: the punch list, reliability, honest hourly billing, cleanup, repeat booking
Example questions
The topics your customers actually care about.
small Talk comes pre-loaded with topics specific to your type of work. Customers tap. They don't type.
For repairs & punch lists
✓ Knocked out the whole listShowed up when he said✓ Fair hourly rateTook small jobsCleaned up after✓ Good problem solverHonest about what's worth fixingEasy to reach
For installs & mounting
✓ Level and solidBrought the right hardwareHid the cables✓ Careful with the wallsFast installCleaned up✓ Showed me how it worksFair price
For rentals & property work
✓ Reliable between tenantsFast turnaroundSends photos✓ Handles it without me thereClear invoicesWide range of skills✓ Flexible schedulingGood with tenants
Honest by design
Sometimes a job runs long. Honest reviews still matter.
Sometimes a two-hour job turns into six and the customer feels the bill. Sometimes a repair doesn't hold. Sometimes you had to reschedule twice. You need to hear that before the internet does.
small Talk gives every customer a real choice. Post publicly, even if it isn't glowing. Or send private feedback straight to your inbox. No review gating. No hiding the negatives. Just honest customers, honestly heard.
Helpful guides
A cleaner review ask starts before the link.
These guides cover the plain work around Google reviews: when to ask, what Google allows, and how to help customers finish without turning the request into pressure.
Handyman review guide
How punch-list and small-job customers can describe everything that got fixed in a day.
Read the guideHow to ask for Google reviews
Timing, wording, and follow-up that do not make the customer feel chased.
Read the guideGoogle review policy guide
What is allowed, what gets risky, and how to protect the listing customers trust.
Read the guideThe offer
One price. Every handyman business.
$79/month
$79/month includes 500 customer requests. Need more? Add 100 for $25, and they stay until used. Your first 10 requests are free, with no card required.
See the full pricing detailsNo annual contract. No setup fee. No review gating. No auto-posting.
- Guided review links customers can actually finish
- Review drafts built from the customer’s answers
- One calm follow-up when the customer needs a few days
- A real private-feedback option when someone is unhappy
- Real-time alerts when a low rating or private feedback comes in
- See who opened, started, and copied
- Copy the review and open Google in one tap
Before you start
Questions from handyman businesses.
I'm a one-person operation with no office. Is this too much software?+
It's built for exactly that. You send a link from your phone after the job, the customer answers a few taps, and a draft comes back to them. There's no CRM to maintain, no dashboard to learn, and no app for the customer to install.
My jobs are all different. Won't the reviews sound generic?+
That's the specific problem this solves. small Talk asks about the work that actually happened, so a review about a day of punch-list work reads differently from one about mounting a TV. Customers describe their own list in their own words.
When should I send the request?+
The same day, once you've packed up and left. The customer has just walked around and seen everything working, which is when they have the most to say. Don't ask while you're still standing in their kitchen writing the invoice.
Can I ask a repeat customer for a review every time?+
No. Ask once, after a job that went especially well, and then leave it. A property manager or repeat homeowner who gets asked after every visit stops reading your texts, and you've spent a good relationship on nothing.
Can I knock something off the bill for a review?+
No. Google's platform policy prohibits offering anything of value in exchange for a Google review, including a discount applied on the spot, and the FTC's Consumer Reviews and Testimonials Rule separately addresses incentives conditioned on sentiment. small Talk has no incentive mechanic in the product.
Get started
You did the work nobody else would. Get the review for it.
Send your first 10 review requests free. No credit card.
Send 10 free review requestsNo credit card required
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