small Talk vs Grade.us
Grade.us manages reviews. small Talk helps customers write them.
Grade.us is agency-oriented review management. small Talk is narrower on purpose: help real customers turn a real experience into a detailed Google review.
From grade.us/home/plans, checked September 2026.
- No setup fee.
- Month to month. Cancel anytime.
- First 10 requests are free.
The writing moment
“What do I even say?” is where reviews die.
The customer liked the work. Then Google asked them to write from scratch.
What a plain review link opens (illustration)
Share details of your own experience at this place
The same customer, guided
Hearthstone Garage Door
ExampleHow did the repair recommendation feel?
No pressure at any point
The draft
Replaced one spring instead of pushing a whole new door on me. The door's operating the way it was always supposed to. Nobody tried to upsell me or steer me toward a bigger job than what was needed. Just a straightforward fix.
What Grade.us covers instead
Sometimes you do need the bigger machine.
A focused tool is only better when focus is what you need. Grade.us may make more sense if:
- You're an agency or reseller managing reviews for multiple client locations.
- You want review monitoring, reporting, review widgets, and white-label assets in one system.
- You need to route customers toward many review sites, not just focus on Google.
- You want clients or staff to use a broader reputation-management dashboard.
Comparing more than the two of us? See the best review software roundup.
Side by side.
| small Talk | Grade.us | |
|---|---|---|
| Price | Price $79/month, published on the site. | Solo is listed at $110/month. Professional is listed at $180/month. Agency is listed at $400/month. |
| What it does | What it does Guides the customer through stars, topics, follow-ups, and a draft, then hands off to Google. | Review generation, monitoring, marketing, reporting, white-label tools, and multi-location management. |
| What happens after the customer taps the link | What happens after the customer taps the link They answer a few short questions and get a draft they can edit and copy to Google. | Review funnels and request campaigns get the customer to Google. Writing help isn't part of the request flow. |
| Best fit | Best fit Local service businesses that want better Google reviews without a larger reputation-management setup. | Agencies, resellers, multi-location businesses, and teams that want broader review management. |
Questions before you compare.
Sources (checked September 2026)
Why compare small Talk to Grade.us?
Because both live near reviews, but they solve different problems. Grade.us helps manage a larger review program. small Talk helps the customer finish the review before “what do I even say?” wins.
How does pricing compare?
Grade.us lists Solo at $110/month, Professional at $180/month, and Agency at $400/month. small Talk is $79/month for 500 customer requests, with no setup fee. Need more? Add 100 requests for $25, and they stay until used.
What does small Talk do differently?
small Talk guides the customer through stars, topics, follow-up answers, optional detail, and a customer-approved draft before they reach Google.
Can I keep Grade.us for messaging and use small Talk for reviews?
Yes. Nothing about small Talk requires dropping Grade.us. Keep it for monitoring or reporting, and send review requests through small Talk instead.
Is there a contract?
No. small Talk is month to month. Cancel anytime.
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