Insurance is the first question customers ask
Reviews where past customers say they were shown a certificate of insurance answer the objection before it's raised. That's worth more than a line on your truck.
For tree service companies
You took a sixty-foot oak off a roofline. Their review is four words.
small Talk is review software for tree removal, trimming, stump grinding, and storm work. Customers answer a few quick questions about the job, the crew, and the cleanup. small Talk drafts the review from their answers. They edit anything, copy it, and post it to Google themselves.
Send 10 free review requests
No card to start.
Customer-approvedNo review gating$79/moBuilt for tree service
Illustrative customer flow
How did the tree work go?
Ironwood Tree Care
✓ No damage to the yardCleaned everything up✓ Showed proof of insuranceFair quote✓ Careful near the house
Illustrative draft
Ironwood took down a huge oak leaning over our roof and the neighbor's fence. They rigged it down in sections, and you honestly can't tell anyone was in the…
Illustrative draft based on example customer answers. The customer edits every word.
Try anotherCopy & open Google
Why reviews stall
The customer is hiring you to not destroy their house.
There's a dead limb over the bedroom. A storm took half a tree onto the fence. A sixty-foot oak is twelve feet from the roof and leaning the wrong way. The homeowner is about to let strangers with chainsaws and a crane work directly above the most expensive thing they own.
The thing they're really buying is that nothing goes wrong. And when nothing goes wrong, the review says "great job, cleaned up nice" — which does not convey that you rigged a widow-maker down in sections over a pool.
Whether you have 140 reviews or ten, the problem is the same. Thin reviews don't describe the difficulty, the insurance, or the cleanup, so they give future customers and Google less context than a review that names what came down and what stayed intact.
Built for your work
Built for how tree companies actually work.
Storm work, asked about after the chaos
A customer with a tree on the garage isn't reviewing anyone that week. small Talk lets you ask once the tarps are off and the yard is back, when they can actually describe what you did.
Big tickets need proof, not adjectives
A four-thousand-dollar removal gets researched. Detailed reviews about quotes that held and yards left clean are what convert someone comparing three estimates.
The difference
From "great job" to a review that wins a $4,000 estimate.
Illustrative tree service examples showing the difference.
Blank-box example
P
Paul R.
Great job, cleaned up nice.
Illustrative short review
Guided draft example
P
Paul R.
We had a huge oak leaning over the roof and about ten feet from the neighbor's fence, and two other companies wouldn't touch it. Ironwood walked the site, showed me their insurance certificate without me asking, and quoted a price that didn't change. They rigged it down in sections over two days, ground the stump, and raked the whole yard. Honestly you can't tell anyone was here except the tree is gone. They also flagged a limb on a second tree instead of just quoting the whole thing.
Example details: difficulty, insurance, quote held, method, cleanup, honesty about additional work
Example questions
The topics your customers actually care about.
small Talk comes pre-loaded with topics specific to your type of work. Customers tap. They don't type.
For removals
✓ No damage to the propertyShowed proof of insurance✓ Quote didn't changeHandled a tricky dropGround the stump✓ Yard left cleanCareful near the houseProfessional crew
For trimming & health
✓ Tree looks betterDidn't over-cutKnew what they were doing✓ Cleared the rooflineHonest about what needed removingFair price✓ Hauled the brushExplained the plan
For storm & emergency work
✓ Came out fastAnswered when others didn'tGot the tree off the house✓ Worked with our insuranceMade it safe firstCame back to finish✓ Fair in an emergencyCleared the driveway
Honest by design
Sometimes a rut gets left in the lawn. Honest reviews still matter.
Sometimes the bucket truck marks the grass. Sometimes weather pushes a job a week. Sometimes a customer expected the stump ground and it wasn't in the quote. You need to hear that before the internet does.
small Talk gives every customer a real choice. Post publicly, even if it isn't glowing. Or send private feedback straight to your inbox. No review gating. No hiding the negatives. Just honest customers, honestly heard.
Helpful guides
A cleaner review ask starts before the link.
These guides cover the plain work around Google reviews: when to ask, what Google allows, and how to help customers finish without turning the request into pressure.
Tree service review guide
How removal, trimming, and storm customers can vouch for a yard left intact.
Read the guideHow to ask for Google reviews
Timing, wording, and follow-up that do not make the customer feel chased.
Read the guideGoogle review policy guide
What is allowed, what gets risky, and how to protect the listing customers trust.
Read the guideThe offer
One price. Every tree service.
$79/month
$79/month includes 500 customer requests. Need more? Add 100 for $25, and they stay until used. Your first 10 requests are free, with no card required.
See the full pricing detailsNo annual contract. No setup fee. No review gating. No auto-posting.
- Guided review links customers can actually finish
- Review drafts built from the customer’s answers
- One calm follow-up when the customer needs a few days
- A real private-feedback option when someone is unhappy
- Real-time alerts when a low rating or private feedback comes in
- See who opened, started, and copied
- Copy the review and open Google in one tap
Before you start
Questions from tree service companies.
When should I ask after a big removal?+
The next day, once the crew has gone and the customer has walked the yard. That walk is when they realize how clean you left it, which is the detail that sells the next job. Asking while the chipper is still running gets you nothing.
What about storm work where I was on site for a week?+
Wait until the job is genuinely finished and the yard is back. Storm customers are stressed and often dealing with insurance, so a request mid-chaos lands badly. Once it's over, they usually have the most to say of any customer you have.
My work is seasonal. Does that matter?+
Ask after every job, year round. Reviews collected through storm season land right when other homeowners are searching, so a steady habit builds the profile for the moment it gets read most. Don't batch a season's worth of requests into one week.
Can reviews mention my climbers or crew lead?+
Only if the customer chooses to. small Talk never asks a customer to name an employee and never inserts a name into a draft, because Google's policy addresses solicited employee mentions. A customer who names a crew lead on their own is writing their own review.
Can I take money off the stump grinding for a review?+
No. Google's platform policy prohibits offering anything of value in exchange for a Google review, and the FTC's Consumer Reviews and Testimonials Rule separately addresses incentives conditioned on sentiment. small Talk has no incentive mechanic in the product.
Get started
Nothing went wrong. Make sure the review explains how hard that was.
Send your first 10 review requests free. No credit card.
Send 10 free review requestsNo credit card required
More local work
Also built for other local work.
Pool companies
cleaning, repair, builds
HVAC companies
repairs, installs, maintenance
Landscapers
route work, installs, hardscape
Plumbers
emergency calls, repairs, installs
Roofers
replacements, storm repair, siding
Electricians
repairs, panels, EV installs
Painters
interior, exterior, cabinets
Contractors
remodels, projects, crews