What your customer sees
In their own words.
When your customer opens the link, they don’t face a blank Google box. small Talk guides them: a rating, a few taps about what stood out, and a draft built from their answers that they edit and post themselves. You never write it, and nothing posts automatically.
- 1
A star rating
They tap how it went. No blank box, no pressure, just a starting point.
- 2
A few taps about what stood out
On time, fair price, cleaned up: they pick, they don't type a thing.
- 3
A draft in their words
small Talk writes a first draft from their answers. They can edit every word.
- 4
They post it themselves
Copy, then Google opens in a new tab. small Talk never auto-pastes or auto-posts.
Step 1 of 4
They tap what stood out
★★★★★ you loved it
What stood out to you?
Pick up to 3 that fit.
What if they had a bad experience?
A low rating gets an equal, honest choice: post publicly, or send you the details privately instead. That’s not review gating, and it’s the next tutorial.
Private feedback