Sending a review request
A name, a contact — and you’re done.
From the Send page, a guided review request takes about ten seconds. Type the customer’s first name, their phone or email, and the service. small Talk remembers your services and team, so they autocomplete after the first time.
- Name + contact.A phone goes by text, an email goes by email — small Talk picks automatically.
- The service (and who helped). So the review is about the real job, and your tech can be named.
- For texts, confirm consent. One checkbox; STOP always opts the customer out.
Send a review request
Customer first name
Alex
Phone or email
512-555-0142
Service performed
Drain cleaning
Person who helped
Carlos
Send review request
No one in front of you? Share a link or QR.
Every account has a reusable link and QR code. Put the QR on an invoice, a counter card, or a window — anyone who scans it gets the same guided flow. No customer details needed.
Track every send.
Recent sends show where each request is — without ever claiming a copied review is a confirmed Google post.
Sentthe link went out
Draftedthey built a review
Copiedready to post on Google
Private feedbacka low rating came to you