How it all connects
One thread, start to finish.
Every part of small Talk is tied together by a single guided link. Here’s the whole loop — from your one-time setup, to a review or a private note, and right back to your dashboard.
When you send a request, small Talk creates one guided link with its own code. That code is the thread: it’s what your customer opens, what their answers attach to, and what their review or private feedback flows back through.
So nothing is ever floating on its own. Open any request in your dashboard and you can see exactly where it is — sent, opened, drafted, copied, or turned into a private note for you to handle.
You set up
Connect Google, confirm your services
You send a guided link
/r/ab12It gets its own code
Your customer opens it
/r/ab12Rates, taps, drafts a review
A review — or a private note
/r/ab12Posted to Google, or sent to you
Back to your dashboard
/r/ab12Every send, status, and note
That’s the whole machine.
Set up once, send a link, and let your happiest customers do the rest — in their own honest words.